Privacy Policy Overview

This policy describes how your personal information is collected, used, and protected whenever you use our services or site.

What Data We Collect

We collect only relevant data required for your subscription and support.

• Basic contact information, including your name, address, and email to manage your account.
• Service preferences and communication history for tailored support.
• Site analytics, such as page visits, device information, and time spent, anonymised as possible.
• Submission details from contact forms, subscription plans, or surveys.

How We Use Your Data

Your data supports service delivery, compliance, and improvements.

• Maintain your account and manage monthly subscription access.
• Communicate about consultations, updates, or support requests.
• Monitor site performance and improve our offerings.
• Comply with legal obligations under UK law, including retention and privacy rules.

Lawful Basis for Processing

We process data under GDPR and UK privacy regulations.

The main lawful bases are performance of contract for delivering your subscription, compliance with legal obligations, and legitimate interests for ongoing service improvement and communication.

How Data Is Shared

Your data is only shared as required to deliver services or comply with legal standards.

• With contracted specialists and advisors, and only as necessary for service support.
• To legal or regulatory authorities when legally obliged.
• With secure infrastructure providers for hosting and security, never for advertising or sale.

Data Security

We apply robust technical measures, encryption, and staff training to safeguard your data. All information is processed under the highest UK data privacy standards. Access is granted strictly on a need-to-know basis within the organisation only.

Your Rights

As a UK or EU user, you have the following key rights.

• Request access to or correction of your personal data.
• Request deletion, restriction, or transfer of your data where legally allowed.
• Withdraw consent or object to processing in certain situations.
• Contact the UK data regulator if you feel your rights have not been respected.

Cookies

Our site uses cookies to enhance user experience and simplify login or service preferences. You can manage, opt out, or delete cookies as described in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

For privacy requests or questions about your data, contact us at the address below.

Privacy Policy Updates

We may revise this policy occasionally. Check back for the most recent details on practices and rights.